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Owen builds the systems that tell you where your parcel is. The news reaches him at eleven minutes past four on a Saturday, in the middle of a call about parcel scans, during a system switchover that's already going badly.
Told in twelve short chapters, it's a quiet workplace novella about status codes, release windows and meetings about what customers should be told. Mostly it's about the gap between what a system knows, what it says, and what the person reading it chooses to believe.
What you get: a ZIP file containing the book as a PDF (114 pages) and an EPUB, so you can read it on a computer, tablet or e-reader.
Owen builds the systems that tell you where your parcel is. The news reaches him at eleven minutes past four on a Saturday, in the middle of a call about parcel scans, during a system switchover that's already going badly.
Told in twelve short chapters, it's a quiet workplace novella about status codes, release windows and meetings about what customers should be told. Mostly it's about the gap between what a system knows, what it says, and what the person reading it chooses to believe.
What you get: a ZIP file containing the book as a PDF (114 pages) and an EPUB, so you can read it on a computer, tablet or e-reader.