The Last Mile

The Last Mile Get the book on Amazon ↗

A companion quiz

The Last Mile Quiz

Fifty questions on what happens between the warehouse and your door: who carries the box, what the tracking page really knows, why deliveries fail, and how the rest of the world gets parcels to places with no street address.

Pick a run

10Quick runTen questions from ten different chapters, about five minutes.Start 20Full runTwenty questions, with at least one from every chapter.Start 50Free runAll fifty in random order. Stop whenever you like and see your score.Start

Introduction and Part IWhy the last mile is hard

Part IIFree shipping, warehouses, fifteen minutes

Part IIIRouting, tracking, failed deliveries

Part IVLockers, cargo bikes, robots and drones

Part VThe kerb, the van and the returns

Part VI and ConclusionNo address, the last metre

The book

The Last Mile

How the Most Expensive, Difficult and Human Part of Delivery Became the Infrastructure of Everyday Life

A shower hose crossed an ocean for the price of a sandwich, then failed in the last four hundred metres and landed on somebody else’s doormat. The book is about why that final stretch never got cheap, and how solving it badly, over and over, has rebuilt high streets, labour law, van traffic and the way addresses work.

Every answer in this quiz points to the chapter that covers it properly.

See The Last Mile on Amazon ↗

The questions cover the ground The Last Mile covers, and every answer points to the chapter that deals with it. Where a figure is uncertain or disputed, the explanation says so. The “Read more” links go to outside sources, which may tell parts of the story differently.